Macy’s
Like most major retailers Macy’s allows for holiday shopping returns until January 31. Typically their standard return policy is 90 days. Returned items must be in original, saleable condition with original tags.
Items purchased in a store must be returned to a store. Items purchased online can be returned by mail or to a store. Read Macy’s complete return policy here.
Step-by-step process to initiate a Macy’s Return:
- Find your order details on this link. Macy’s makes it simple if you don’t have an account, you can just look it up by your order number.
- Select the items you want to return.
- Print or screenshot the confirmation page.
- Schedule your pickup on Convee.
Lululemon
Lululemon does allow for extended holiday shopping returns, but they make it a little more complicated. Purchase between October 5 and December 24, you have until January 22 to make a return or exchange. Typically their standard return policy is 30 days. Merchandise must be unwashed and unworn with the original hang tags attached. Shoes can be worn but must be in the box. Read Lululemon’s complete return policy here.
Items purchased in a store must be returned to a store. Items purchased online can be returned by mail or to a store.
Step-by-step process to initiate a Lululemon Return:
- Find your order details on this link.
- Select the items you want to return.
- Print or screenshot the confirmation page.
- Schedule your pickup on Convee.
Best Buy
Best Buy does have extended holiday shopping returns through January 14th, however there are many exclusions so pay attention to your receipt. Typically their standard return policy is 15 days unless you are a Best Buy Totaltech™ member, then it is 45-60 days. The real issue with Best Buy is their returns have many nuances and some restocking fees so you do need to read Best Buy's complete return policy here.
Best Buy allows for both instore and online returns. If you bought it online it can go back to a store.
Step-by-step process to initiate a Best Buy Return:
- Find your order details on this link or sign into your Best Buy account. .
- Select the items you want to return.
- Print or screenshot the confirmation page.
- Schedule your pickup on Convee.
Amazon
You might need a master’s degree for this. Amazon has an extended return window for holiday shopping until January 31st! Typically their standard return policy is 30 days, but there are some exceptions.
Amazon has a lot of return options, such as not packaging the item back up and taking it to a Whole Foods or scheduling a UPS pickup. Amazon does make it super convenient but often you still need to remember it and make the trip so Convee still saves you time and gas money.
Step-by-step process to initiate a Best Buy Return:
- Go to your order page within your Amazon account.
- Find the item you want to return, then click return or replace. Follow the appropriate steps.
- Print or screenshot the confirmation page - which is usually a QR code or a shipping label.
- Schedule your pickup on Convee and upload the return.
Nordstrom
Nordstrom is known for their customer service and their return policy is no exception. There is NO TIME LIMIT for returns - “We will do our best to take care of customers and deal with them fairly; we ask that our customers treat us fairly as well. From time to time we may not accept a return. There are no time limits for returns or exchanges.” - Nordstrom policy page. You can read the full details of Nordstrom Return Policy here.
Step-by-step process to initiate a Nordstrom Return:
- Schedule your pickup on Convee and include your proof of purchase. Hey make it simple so Convee makes it simple.
Target
Target has a very flexible return policy, like Nordstrom. Target is happy to accept returns for a full refund within 90 days for most items and A YEAR to change your mind on Target owned brands or registry items. Having a Target account really helps because you have to sign in to see your order history. See Target’s detailed policy here.
Step-by-step process to initiate a Target Return:
- Find your order details by signing into your target account here.
- Select the items you want to return.
- Print or screenshot the confirmation page.
- Schedule your pickup on Convee.
Wayfair
Wayfair has a standard 30 day return policy, but there is a catch. Wayfair does charge a fee for shipping or restocking in most cases. Cost vary based on location, size, etc, but for examples, they say “$4.99 delivery charge for orders under $35”. If you are good with paying the fees you need to have a Wayfair account and follow the instructions on this page.
Step-by-step process to initiate a Wayfair Return:
- Sign into your Wayfair account.
- Select the items you want to return.
- Print, screenshot or save the shipping confirmation label.
- Schedule your pickup on Convee.
DSW
DSW has a 90 day return policy. It does matter if it is an in store purchase or an online purchase. In store purchases are always refundable for free but online purchases are charged a fee unless you have DSW VIP Gold or VIP Elite membership. It may seem overkill to have 4 tiers of membership/loyalty but it is all based on your annual spend, not a monthly fee. See more DSW VIP details here. The full DSW return policy can be found here.
Step-by-step process to initiate a DSW Return:
- In store return? Just schedule your Convee pickup and leave receipt with the item.
- For online returns, find your order using this form process.
- Print the return label and schedule your Convee pickup
Walgreens
Walgreens has a 30 day return policy, but you must have the original receipt or order number. Walgreens branded products have a 100% satisfaction guarantee. The full Walgreens return policy can be found here.
Step-by-step process to initiate a Walgreens Return:
- In store return? Just schedule your Convee pickup and leave receipt with the item.
- For online returns, find your order by logging into your account, then click on purchases.
- Click on the order number of the receipt you would like to print.
- Print the return label and schedule your Convee pickup
Reformation
Fashion & women's apparel is one of our largest return categories. Reformation has a 30 day return policy, for in-store purchases you must have the original tags still on the item. Online returns are simple, Reformation allows you to look up your purchases by order number and email. See full return policy here.
Step-by-step process to initiate a Reformation Return:
- In store return? It has to go back to the store with original tags.
- For online returns, find your order by logging into your account or searching your order number here
- Click on the item you would like to return and screenshot/save the QR code.
- Schedule your Convee pickup
Nuuly.com
Nuuly is unique because they offer a clothing rental model. You can return your Nuuly items any time, but you will be charged the subscription for the time you have them. Nuuly provides a bag that your items can be returned in and a pre-printed label. If you loose it or need to print a new label you can do that in your account. Once you are ready to return the items, just schedule your Convee pickup and set the Nuuly bag outside with your label. We will come to your house and take care of it for you.
Step-by-step process to initiate a Nuuly return
- Package your items in the Nuuly bag with the return label.
- Schedule your Convee pickup.